Privacy Policy

Effective Date: October 22, 2025

GeoTrak Technologies (“GeoTrak,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of personal and organizational data entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information through our telematics and fleet management platform, in compliance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia, the National Cybersecurity Authority’s Essential Cybersecurity Controls (ECC), and all applicable laws and regulations.

1. Scope of Policy

This Privacy Policy applies to all personal data and organizational information processed by GeoTrak, whether collected directly from users, automatically through our systems, or through third-party integrations authorized by our clients. By using our platform, websites, or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

  • Personal Identification Data: Names, email addresses, mobile numbers, employee IDs, license details, and government-issued identifiers.
  • Fleet & Vehicle Data: Vehicle registration numbers, IMEI identifiers, telemetry data, and location information.
  • Operational Data: Routes, trip history, driver behavior, and performance metrics.
  • Technical Data: Log files, device identifiers, IP addresses, and system access information.

3. Purpose of Processing

GeoTrak processes data for legitimate, clearly defined purposes, including:

  • Delivering real-time fleet tracking and telematics services.
  • Ensuring compliance with regulatory and contractual obligations.
  • Enhancing safety, security, and operational efficiency of fleets.
  • Providing customer support and platform improvements.

5. Data Sovereignty and Storage

GeoTrak is a Saudi-hosted platform. All data is stored and processed exclusively within the Kingdom of Saudi Arabia to comply with national data sovereignty requirements.

6. Contact Information

For questions or concerns, please contact:
Data Protection Officer
GeoTrak
Email: support@geotrack.sa
Phone: +966 12 669 9600
Website: geotrack.sa